Manufacturer drives growth with Managed AR solution

The Business

A manufacturer in the US makes parts and services vehicles for a number of well-known brands. As a growing business, the manufacturer was expanding their parts division involving dozens of customer operators supporting a wide range of service locations. Recognizing a higher level of billing and technology expertise was needed, the company looked to Corcentric to help with their receivables process.

The Experience

Working with Corcentric, the manufacturer was able to refine their billing and support services across their customer network by outsourcing the billing and collections process, while also enabling electronic invoices for customers using the Corcentric Platform. By achieving significant processing efficiencies, the company can more easily identify customer trends, forecast spend, and develop strategic initiatives that improve working capital.

The Future

Corcentric’s Managed AR solution has contributed to a significant increase in annual revenue for the company’s parts division, while also bolstering customer acquisition and retention. According to company management, the Corcentric platform enables them to engage new customers that otherwise would not have been possible, as well as reenlist accounts that were attracted by the efficient new billing program.