Norauto drives efficiency, visibility and compliance across procure-to-pay

Prior to implementing the modular procurement solution on the Corcentric Platform, Norauto’s procurement, vendor processes and information were managed manually for the most part. This created efficiency, visibility and compliance issues across the entire procurement chain.

Specifically:

• The accounting team, which handles a considerable amount of information (200 accounts, 120,000 invoices, 30,000 scanned invoices), 75% of which was managed manually, was looking for a solution that could automate certain tasks and thus improve productivity.
• The procurement team sought to reduce non-compliant spending, improve contract compliance and have better visibility into expenses to produce accurate reporting and analytics.
• Buyers wanted to know where and what to buy, order status and what the other car centers in the group are buying.
  

“Retail is a very competitive sector; it is imperative that we have the right product in the right place at the right time. The Corcentric procurement solution allows us to secure supplies so that people in the store are available to best serve our customers,” says Delphine Dubreuil, Head of Indirect Purchasing, Norauto.

By organizing the procurement process in a decentralized model, 565 users are currently on the Corcentric Platform – an adoption rate of 98%! In total, nearly 3,000 orders are managed per month on the platform.

“Retail is a very competitive sector; it is imperative that we have the right product in the right place at the right time. The Corcentric procurement solution allows us to secure supplies so that people in the store are available to best serve our customers.”

– Delphine Dubreuil, Head of Indirect Purchasing

Regular meetings with the Corcentric Customer Success team enable Norauto to take advantage of, and suggest, improvements to the procurement solution. For example, stage two implementation is underway in conjunction with the Norauto accounting department. This consists of billing improvements that represent significant savings potential thanks to invoice-receipt matching that streamlines the process to save the accounting department time.

“Meeting regularly is very constructive; We get to see what Corcentric is working on and the platform roadmap,” says Foucart. “In return we get to share our direct user feedback and how Norauto is evolving. It’s very collaborative, and that’s how we like to work at Norauto.”