What the report will cover:

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Welcome to the first edition of what will become an annual credit professionals report. This year, we felt there was greater need than ever before to gather and share insight from senior credit professionals, across range of industries.

Reading this report, we hope will provide you with both greater understanding of challenges currently facing credit departments, as well as those expected over the next year. Beyond this, we look at best-practice performance measurement, areas for improvement and the impact of electronic invoicing as solution to many of these challenges.


What you will learn:


    • Which are the most popular metrics, and how to use them, for performance measurement in credit control


    • What the biggest challenges were in 2020 and what credit controllers expect to face in 2021


    • How credit control can have positive impact on business in 2021