Facilities Maintenance

Strategic sourcing strategies for the Facilities Maintenance category

Corcentric has the tools, resources, and decades of expertise to help organizations efficiently manage a category-diverse set of facilities maintenance service providers

Finding the right suppliers to maintain your facilities can be difficult and time consuming. From janitorial services to groundskeeping and maintenance supplies, ensuring suppliers are providing apples-to-apples quotes, developing contracts with clear service levels, and validating that supplier quality of service and productivity levels are maintained are all critical to the success of any facilities maintenance project. Attempts to cut costs in the facilities maintenance category are tempered by the inability to endanger the standards for the safety and comfort of your employees. For many organizations, this results in paying a premium to their facilities maintenance suppliers.

Corcentric’s strategic sourcing team takes factors like these seriously when approaching projects within the facilities maintenance category. We understand that your scope of work needs to be centered on high service levels so that your business does not experience disruptions at any level of operation. Our team of in-house strategic sourcing experts are versed in the latest technologies and trends in facilities management, and will use this market intelligence to develop the ideal program for your business’s needs.

We have extensive experience helping companies resolve the most common challenges faced by facility managers and Procurement teams, including:

Supplier management

• Managing internal work vs. outsourced work
• Evaluating supplier performance – SLAs and KPIs
• Tracking and compliance of pricing agreements

Availability and accuracy of data

• Collecting historical price points and trend data
• Receiving clear, concise, and continuous reporting
• Management of maintenance and repair records

Selecting the right partners

• Choosing the right team for the job
• Determining what services should be performed in-house vs. a partner
• Fewer resources to perform an adequate supplier selection evaluation

Asset management

• Maintaining existing equipment longer
• Making decisions on which equipment to replace and when
• Determining the right mix of preventative maintenance and a break/fix scope of work

Reducing costs

• “Doing more with less” – resource constraints
• Operational budget cuts and capital expenditures minimized
• Creating facility efficiencies

With all of these challenges, Procurement departments and facility managers can benefit from Corcentric’s more than two decades worth of accumulated market intelligence and cross-industry best practices. Our team of strategic sourcing experts will perform a thorough analysis of your current baseline data and benchmark this against the market. Our team reviews everything from rates, price points, scope of work, staffing levels, and supplier performance, including service levels and key performance indicators. Our strategic sourcing team will collaborate with your internal teams to ensure that efficiencies are achieved by consolidating scopes of work and providers, negotiating best-in-class agreements and pricing, and developing a rigorous continuous improvement program that will ensure sustainable results from your facilities maintenance suppliers going forward. Our strategic sourcing team’s efforts ensure the recommendations we provide are customized to your specific needs, and include improving upon existing SOWs and identifying future requirements. Our team will work closely with your suppliers to implement any new programs or enhancements to current programs.

Corcentric’s strategic sourcing team can service all of your facilities maintenance needs, including:

• Waste Management – solid, hazmat, and recycling
• Industrial waste management
• Janitorial services and supplies
• Elevator maintenance
• Landscaping and snow removal
• HVAC maintenance and supplies
• Pest control
• Security services
• Security systems maintenance
• Energy plan maintenance
• Window washing
• Uniform and industrial rentals
• Food services and supplies
• Generator maintenance
• Moving and storage
• Fire protection services
• Utilities – natural gas, electricity, and alternative sources of energy
• Industrial equipment maintenance